Outage in Resideo

TC2 Thermostat Issue

Resolved Minor

October 29, 2026 - Started 14 days ago - Lasted 7 days
Official incident page

Incident Report

We are investigating an issue that may impact thermostat access and control within Total Connect 2.0. As a workaround, affected thermostat can continue to be accessed and controlled through the Resideo Smart Home app. Alarm delivery is not impacted.

Latest Updates ( sorted recent to last )

RESOLVED 8 days ago - at 11/05/2026 02:13PM

Systems are operational.

MONITORING 14 days ago - at 10/29/2026 08:07PM

We are investigating an issue that may impact thermostat access and control within Total Connect 2.0.

As a workaround, affected thermostat can continue to be accessed and controlled through the Resideo Smart Home app.

Alarm delivery is not impacted.

Latest Resideo outages

Total Conn - 1 day ago

Application maintenance - 8 days ago

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