Outage in Xactus

Social Security NotificationX (SSx) Processing Distruption

Resolved Major
February 20, 2025 - Started 2 months ago - Lasted about 17 hours
Official incident page

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Outage Details

Social Security NotificationX (SSx) processing may be delayed. We are working with relevant service suppliers to ensure the problem is tracked and resolved.
Components affected
Xactus IRS SSA
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/21/2025 04:09PM

Service has been fully restored, and all pending orders have been processed.

IDENTIFIED 2 months ago - at 02/20/2025 11:14PM

Social Security NotificationX (SSx)
processing may be delayed. We are working with relevant service suppliers to ensure the problem is tracked and resolved.

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