Outage in Xactus

Xactusphere Database Issue

Resolved Minor

August 08, 2025 - Started 3 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating an issue causing errors with FRx and L&J

Components affected

Xactus FraudX

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 08/08/2025 06:20PM

This incident has been resolved.

MONITORING 3 months ago - at 08/08/2025 05:45PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 08/08/2025 03:45PM

We have identified a config issue in Xactusphere and are working to update it.

INVESTIGATING 3 months ago - at 08/08/2025 03:32PM

We are investigating an issue causing errors with FRx and L&J

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