Outage in Xactus

TransUnion Timeouts

Resolved Minor
August 01, 2025 - Started 25 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are experiencing a small amount of requests to TransUnion fail due to timeouts. Retries are all successful. We are investigating this with TransUnion.
Components affected
Xactus TransUnion
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 08/01/2025 03:04PM

This incident has been resolved.

MONITORING 25 days ago - at 08/01/2025 02:39PM

The issue appears to have normalized. We are continuing to monitor TransUnion.

INVESTIGATING 25 days ago - at 08/01/2025 01:59PM

We are experiencing a small amount of requests to TransUnion fail due to timeouts. Retries are all successful. We are investigating this with TransUnion.

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