Outage in Xactus
Increased Rate of TransUnion Pull Failures
Resolved Major
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Outage Details
We have observed that some credit pulls from TransUnion are failing with error "Pull failed: ORA-00936: missing expression". A fix is being developed and will be deployed to production as soon as possible.
Components affected
Xactus 360Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 08/14/2025 10:27PM
This incident has been resolved.
MONITORING
about 1 month ago - at 08/14/2025 09:43PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 08/14/2025 08:47PM
We have observed that some credit pulls from TransUnion are failing with error "Pull failed: ORA-00936: missing expression". A fix is being developed and will be deployed to production as soon as possible.
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