Outage in Authorize.net

Test Mode Only Email Receipts Unavailable

Resolved Minor
February 20, 2025 - Started 2 months ago - Lasted 5 days
Official incident page

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Outage Details

Transaction email receipts in Test Mode are currently unavailable. We are continuing to work to restore full access. We appreciate your patience as we work urgently to resolve the issue. Impact: Transaction email receipts in Test Mode are currently unavailable. Reported Start Time: 20 February 2025 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/26/2025 12:37AM

The issue affecting the transaction email receipts in Test Mode has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.

Reported Start Time: 20 February 2025
Reported End Time: 23:50 GMT 24 February 2025

Impact: Customers are now able to use Transaction email receipts in Test Mode as normal.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

MONITORING 2 months ago - at 02/25/2025 01:10AM

The transaction email receipts in Test Mode are now re-enabled. We are monitoring to confirm the issue is fully resolved.

Impact: Transaction email receipts in Test Mode are now available.

Start: 20 February 2025
End: 23:50 GMT 24 February 2025

Next Update: Only if there are any changes to current status.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

IDENTIFIED 2 months ago - at 02/20/2025 11:50PM

Transaction email receipts in Test Mode are currently unavailable. We are continuing to work to restore full access.

We appreciate your patience as we work urgently to resolve the issue.

Impact: Transaction email receipts in Test Mode are currently unavailable.

Reported Start Time: 20 February 2025

Next Update: As current status changes.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

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