Outage in Authorize.net

TSYS Acquiring Solutions Settlement/Batching Disruption

Resolved Minor
June 03, 2025 - Started 5 months ago - Lasted about 3 hours
Official incident page

Incident Report

Authorize.net is aware of an issue that is currently affecting settlement/batching for TSYS. We are investigating the cause and working urgently to resolve the issue. Impact: Customers may experience funding settlement issues. Reported Start Time: 3 June 2025 05:22 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: TBD

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/03/2025 12:34PM

The issue affecting settlement/batching notification for TSYS has now been fully resolved. Authorize.net are conducting an internal review of the events to mitigate future occurrences.

Reported Start Time: 3 June 2025 05:22 GMT
Reported End Time: 3 June 2025 12:18 GMT

Impact: The issue impacting settlement funding email notifications has been fully resolved.


Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC20940324

INVESTIGATING 5 months ago - at 06/03/2025 10:52AM

Authorize.net continues to investigate the issue that is currently affecting settlement/batching for TSYS.

Impact: Customers may experience funding settlement issues.

Reported Start Time: 3 June 2025 05:22 GMT

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC20940324

INVESTIGATING 5 months ago - at 06/03/2025 10:01AM

Authorize.net is aware of an issue that is currently affecting settlement/batching for TSYS.

We are investigating the cause and working urgently to resolve the issue.

Impact: Customers may experience funding settlement issues.

Reported Start Time: 3 June 2025 05:22 GMT

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: TBD

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