Outage in Authorize.net
Merchant Interface Access Issue
Resolved MinorIncident Report
Summary AI Generated
Authorize.net experienced a login issue affecting the Merchant Interface that prevented users from accessing the system for approximately 5.1 hours on February 26, 2026, starting at 16:20 GMT. A fix was implemented and monitored, with the service restored by 17:13 GMT, though the incident wasn't fully resolved until 21:42 GMT. The issue has been completely resolved and Authorize.net is conducting an internal review to prevent future occurrences.
Authorize.net is aware of an issue that is currently affecting the login process for Merchant Interface.
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience issues with login for Merchant Interface.
Reported Start Time: 26 February 2026 at 16:20 GMT
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC24342108
Components affected
Authorize.net Access/Login - Merchant InterfaceNeed to monitor Authorize.net outages?
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 02/26/2026 09:42PM
The issue affecting the Merchant Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.
Reported Start Time: 26 February 2026 at 16:20 GMT
Reported End Time: 26 February 2026 at 20:49 GMT
Impact: Customers are now able to use the Merchant Interface as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC24342108
MONITORING
7 days ago - at 02/26/2026 05:33PM
A fix has been implemented and we are monitoring closely to ensure the issue is resolved.
Impact: The issue has been mitigated and customers are now able to use the Merchant Interface as expected.
Reported Start Time: 26 February 2026 at 16:20 GMT
Reported End Time: 26 February 2026 at 17:13 GMT
Next Update: As current status changes.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC24342108
INVESTIGATING
7 days ago - at 02/26/2026 04:42PM
Authorize.net is aware of an issue that is currently affecting the login process for Merchant Interface.
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience issues with login for Merchant Interface.
Reported Start Time: 26 February 2026 at 16:20 GMT
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC24342108
Latest Authorize.net outages
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Merchant Interface Login and PIN Validation Issue - about 1 month ago
Sandbox Environment - Account Creation Issue - about 1 month ago
Merchant and Partner Latency Issues - about 2 months ago
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