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Outage in Authorize.net

Authorize.Net 2.0 Interface Issues

Resolved Minor
March 12, 2026 - Started 6 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Authorize.Net performed proactive maintenance on their 2.0 interface that temporarily restricted users' ability to edit other user accounts, while adding users, deleting users, and editing personal profiles remained functional. The maintenance affected the Authorize.Net 2.0 Interface and Add Merchant - Partner Interface components for approximately 4.5 hours from March 12, 2026 at 18:15 GMT to 22:47 GMT. The issue was fully resolved and normal functionality was restored to all interface features.

We are performing proactive maintenance within the Authorize.Net 2.0 interface. As part of this work, the ability to edit other users in the 2.0 interface is temporarily restricted. Adding users, deleting users, and editing your own profile information remain available and unaffected. This behavior went into effect at 2:15 PM ET. We are actively working to complete this maintenance and will provide updates as full functionality is restored. Impact: Users may experience issues with the Authorize.Net 2.0 Interface. Reported Start Time: 12 March 2026 on 18:15 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: IRMS272640

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 03/12/2026 09:09PM

The issue affecting the Authorize.Net 2.0 Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.

Reported Start Time: 12 March 2026 at 18:15 GMT
Reported End Time: 12 March 2026 at 22:47 GMT

Impact: Customers are now able to use the Authorize.Net 2.0 Interface as normal.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: IRMS272640

IDENTIFIED 6 days ago - at 03/12/2026 08:11PM

Teams continue to perform proactive maintenance within the Authorize.Net 2.0 interface, temporarily restricting the ability to edit other users in the 2.0 interface. Adding users, deleting users, and editing your own profile information remain available and unaffected.

We are actively working to complete this maintenance and will provide updates as full functionality is restored.

Impact: Users may experience issues with the Authorize.Net 2.0 Interface.

Reported Start Time: 12 March 2026 at 18:15 GMT

Next Update: As current status changes.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #:

INVESTIGATING 6 days ago - at 03/12/2026 07:12PM

We are performing proactive maintenance within the Authorize.Net 2.0 interface.

As part of this work, the ability to edit other users in the 2.0 interface is temporarily restricted. Adding users, deleting users, and editing your own profile information remain available and unaffected.

This behavior went into effect at 2:15 PM ET. We are actively working to complete this maintenance and will provide updates as full functionality is restored.


Impact: Users may experience issues with the Authorize.Net 2.0 Interface.

Reported Start Time: 12 March 2026 on 18:15 GMT

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: IRMS272640

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