Outage in Authorize.net
Service Disruption - Processing transactions in Accept Payments in MINT 2.0
Resolved MinorIncident Report
Summary AI Generated
Authorize.net experienced a transaction processing issue where authorize-only transactions were incorrectly being processed as authorized and captured, resulting in funds being transferred from customer accounts without prior notification. The incident affected the Virtual Terminal - Merchant Interface component and lasted approximately 47 hours from March 23rd to March 25th, 2026. The issue has been fully resolved and Authorize.net is conducting an internal review to prevent future occurrences.
Authorize.net is aware of an issue that is currently affecting customer transactions. We have identified the cause and working urgently to resolve the issue.
Impact: Authorize only transactions are being processed as authorized and captured which may result in funds being transferred from customer accounts without prior notification.
Reported Start Time: 23 March 2026
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC24750967
Components affected
Authorize.net Virtual Terminal - Merchant InterfaceNeed to monitor Authorize.net outages?
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 03/25/2026 02:10PM
The issue affecting Processing transactions in Accept Payments in MINT 2.0 has now been fully resolved.
Authorize.net is conducting an internal review of the events to mitigate future occurrences.
Reported Start Time: 23 March 2026 14:00 GMT
Reported End Time: 25 March 2026 13:45 GMT
Impact: Authorize only transactions are being processed as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC24750967
IDENTIFIED
6 days ago - at 03/25/2026 01:50PM
We are continuing to work on a fix for this issue.
Impact: Authorize only transactions are being processed as authorized and captured which may result in funds being transferred from customer accounts without prior notification.
Reported Start Time: 23 March 2026
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC24750967
IDENTIFIED
6 days ago - at 03/25/2026 12:48PM
Authorize.net is aware of an issue that is currently affecting customer transactions. We have identified the cause and working urgently to resolve the issue.
Impact: Authorize only transactions are being processed as authorized and captured which may result in funds being transferred from customer accounts without prior notification.
Reported Start Time: 23 March 2026
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC24750967
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