Merchant and Partner Interface Access Issue

The issue affecting the Merchant and Partner Interface has now been fully resolved.

Authorize.net is conducting an internal review of the events to mitigate future occurrences.

Reported Start Time: 9 May 2026 09:03 GMT
Reported End Time: 9 May 2026 10:52 GMT

Impact: Customers are now able to use the Merchant and Partner Interface as normal.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center

Incident #: INC25477441

A fix has been implemented and we are monitoring closely to ensure the issue is resolved.

Impact: The issue has been mitigated and customers are now able to use the Merchant and Partner Interface as expected.

Reported Start Time: 9 May 2026 09:03 GMT
Reported End Time: 9 May 2026 10:52 GMT

Next Update: As current status changes.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC25477441

Authorize.net is aware of an issue that is currently affecting the login process for Merchant and Partner Interfaces

We are investigating the cause and working urgently to resolve the issue.

Impact: Users may experience issues with login for Merchant and Partner Interfaces.

Reported Start Time: 9 May 2026

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: TBD

Authorize.net is aware of a service disruption. We are in the initial stages of investigation and will share more information as soon as possible. We regret any inconvenience this may cause for our customers.