Outage in Authorize.net
Sandbox and Partner Interface Access Issue
Resolved MinorIncident Report
Summary AI Generated
Authorize.net's Sandbox and Partner login portals were unavailable for approximately 1.8 hours on June 18–19, 2026, starting at 21:42 GMT. Users were unable to log in after entering credentials, with the page continuously loading and redirecting to the Sandbox login URL. The issue was fully resolved by 01:36 GMT on June 19, restoring normal login access, with an internal review initiated to prevent recurrence.
Authorize.net is aware of an issue that is currently affecting the login process for Sandbox and Partner Login.
We are investigating the cause and working urgently to resolve the issue.
Impact: There is an issue with the Sandbox login where users are unable to log in after entering their credentials. The page continues to load and redirects to https://demo.authorize.net/ebc2/login. This issue is also occurring with the Partner login for Sandbox accounts.
Reported Start Time: 21:42 GMT on 06/18/2026
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC26114283
Components affected
Authorize.net PortalsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 8 hours ago - at 06/19/2026 03:21AM
The issue affecting the Sandbox and Partner Login has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.
Reported Start Time: 21:42 GMT on 06/18/2026
Reported End Time: 01:36 GMT on 06/19/2026
Impact: Users are now able to login to Sandbox as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: CYBSPS-5918 & INC26114283
INVESTIGATING
about 9 hours ago - at 06/19/2026 01:35AM
Authorize.net is aware of an issue that is currently affecting the login process for Sandbox and Partner Login.
We are investigating the cause and working urgently to resolve the issue.
Impact: There is an issue with the Sandbox login where users are unable to log in after entering their credentials. The page continues to load and redirects to https://demo.authorize.net/ebc2/login. This issue is also occurring with the Partner login for Sandbox accounts.
Reported Start Time: 21:42 GMT on 06/18/2026
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC26114283
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