Outage in Authorize.net
Authorize.net Corporate and Support Websites Service Disruption
Resolved MinorIncident Report
Summary AI Generated
Authorize.net's Corporate Site and Support Center experienced a service disruption on July 23, 2026, lasting approximately 3.3 hours. During the outage, Support Center users faced delays when creating cases, posting comments, and using chat functionality. The issue was fully resolved, with all services returning to normal operation, and an internal review was initiated to prevent future occurrences.
Authorize.net is aware of an issue that is currently affecting the functionality of Corporate and Support Web Sites.
We are investigating the cause and working urgently to resolve the issue. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Impact:Support Center users may experience delays when creating cases, posting comments, and using chat functionality.
Reported Start Time: 13:30 GMT, 23 July 2026
Next Update: As status changes
Incident #: INC26537088
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 07/23/2026 09:28PM
The issue affecting the functionality of Corporate and Support Web Sites has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.
Reported Start Time: 19:25 GMT, 23 July 2026
Reported End Time: 06:26 GMT 23 July 2026
Impact:: Support Center users may have experienced delays when creating cases, posting comments, and using chat functionality. The issue has been resolved, and all services are now operating normally.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC26537088
INVESTIGATING
11 days ago - at 07/23/2026 06:11PM
Authorize.net is aware of an issue that is currently affecting the functionality of Corporate and Support Web Sites.
We are investigating the cause and working urgently to resolve the issue. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Impact:Support Center users may experience delays when creating cases, posting comments, and using chat functionality.
Reported Start Time: 13:30 GMT, 23 July 2026
Next Update: As status changes
Incident #: INC26537088
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