Outage in Authorize.net
API Connection/Endpoint Service Disruption
Resolved MajorIncident Report
Summary AI Generated
Authorize.net's Hosted Payment Form service experienced a major disruption caused by a CAPTCHA issue, preventing merchants from completing payments through hosted payment forms. The incident began on August 13, 2026, and lasted approximately 8 hours before being fully resolved by 3:15 AM GMT on August 15, 2026. The service has been restored to normal operation, and Authorize.net is conducting an internal review to prevent future recurrences.
Authorize.net is aware of an issue that is currently affecting the Hosted Payment form service.
We are investigating the cause and working urgently to resolve the issue.
Impact: Merchants may experience issues completing payments through hosted payment forms due to a CAPTCHA issue.
Reported Start Time: 13 August 2026
Next Update: As current status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC26757168
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 08/15/2026 04:37AM
The issue affecting the Hosted Payment Form Service has now been fully resolved.
Authorize.net is conducting an internal review of the events to mitigate future occurrences.
Reported Start Time: 13 August 2026
Reported End Time: 15 August 2026 3:15 AM GMT
Impact: Customers are now able to use the Hosted Payment Form Service as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC26757168
INVESTIGATING
9 days ago - at 08/14/2026 08:42PM
Authorize.net is aware of an issue that is currently affecting the Hosted Payment form service.
We are investigating the cause and working urgently to resolve the issue.
Impact: Merchants may experience issues completing payments through hosted payment forms due to a CAPTCHA issue.
Reported Start Time: 13 August 2026
Next Update: As current status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC26757168
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