Tasks queued and running state on February upgraded pods.

This incident has been resolved.

The fix for this issue has been successfully deployed to all February-upgraded pods. We are closely monitoring the services to ensure stability.
All services are currently operating normally

A Fix has been identified and will be deployed to all February upgraded pods.
Users can track the status using https://status.informatica.com/incidents/dbb19xymzppw

The fix for this issue was previously deployed to all February-upgraded pods and is known to have addressed multiple scenarios.
However, we have also identified that, in certain isolated scenarios, the issue has reoccurred. Teams are actively investigating the situation to pinpoint the cause and work on a resolution.

We appreciate your patience and understanding as we address this matter.

In the meantime, as a workaround, you can abort the hung task on the monitor UI so that the next schedules run fine.

We will provide further updates as soon as more information becomes available.

The fix for this issue was previously deployed to all February-upgraded pods and is known to have addressed multiple scenarios.
However, we have also identified that, in certain isolated scenarios, the issue has reoccurred. Teams are actively investigating the situation to pinpoint the cause and work on a resolution.

We appreciate your patience and understanding as we address this matter.

In the meantime, as a workaround, you can abort the hung task on the monitor UI so that the next schedules run fine.

We will provide further updates as soon as more information becomes available.

The fix for this issue has been successfully deployed to all February-upgraded pods. We are closely monitoring the services.

You can track the status of fix deployment via below links.

https://status.informatica.com/incidents/1sfnm3pj9rtd
https://status.informatica.com/incidents/2ww2n6bxr500

All services are currently operating normally

This is still in progress. We will continue to update the status page as we make progress.
Thanks for your patience.

The potential fix for the issue affecting the run status of tasks and linear taskflow under certain conditions is under development.
We will provide the next update when the fix is ready for QA testing.

We will continue to update the status page as we make progress.

We have identified the root cause of the issue affecting the run status of tasks and linear taskflow under certain conditions. A potential fix is currently under development, followed by QA testing.
We will continue to update the status page as we make progress.

Thank you for your patience and understanding.

Next update by 7 PM PT.

We are continuing to investigate this issue.

We are currently investigating an issue observed post the February 2025 Major Release where, under specific conditions, tasks are either entering a Queue state or remain stuck in a Running state despite having completed.

We are currently investigating an issue observed post the February 2025 Major Release where, under specific conditions, tasks are either entering a Queue state or remain stuck in a Running state despite having completed.

We are actively working on a fix.
We will keep providing updates on the progress of the fix.