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Outage in Informatica

MDM Services Impacted for subset of US East 6 Services

Resolved Minor
July 31, 2025 - Started 6 months ago - Lasted about 1 hour
Official incident page

Incident Report

MDM services are currently down subset of US East 6 Services Orgs. The relevant teams are aware of the issue and are working on it as a priority. We will provide updates as soon as more information is available.
Components affected
Informatica MDM Customer 360 SaaS Informatica MDM Multidomain SaaS Informatica MDM Product 360 SaaS Informatica MDM Reference 360 SaaS Informatica MDM Supplier 360 SaaS

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/31/2025 10:38PM

This incident has been resolved.

MONITORING 6 months ago - at 07/31/2025 09:45PM

The issue was resolved and services are currently operating normally. We're actively monitoring the services to ensure continued smooth operation.

INVESTIGATING 6 months ago - at 07/31/2025 09:15PM

MDM services are currently down subset of US East 6 Services Orgs. The relevant teams are aware of the issue and are working on it as a priority. We will provide updates as soon as more information is available.

Latest Informatica outages

Issue accessing Cloud Data Integration Taskflow on US East 6 POD - 6 months ago
Service degradation on IICS US West 1 GCP pod. - 6 months ago
MDM Services Impacted on Canada Central 1 Services - 6 months ago
Advanced Data Integration cluster scaling issue in AWS pods - 6 months ago
Slowness observed in AWS US PODs - 6 months ago

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