Outage in Informatica

Service degradation on IICS US West 1 GCP pod.

Resolved Minor

August 01, 2025 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

We noticed service degradation on IICS US West 1 GCP pod for all services, which resulted in runtime impact for any jobs executed between 8/1/2025 11:26 PM PDT - 8/1/2025 11:32 PM PDT. The services are now up and running fine and job execution should be successful now.

Components affected

Informatica Cloud API Manager Informatica Platform Services Informatica B2B Gateway Informatica Advanced Data Integration Informatica MDM Reference 360 SaaS Informatica Mass Ingestion Databases Informatica Cloud Profiling Informatica Mass Ingestion Files Informatica MDM Customer 360 SaaS Informatica MDM Supplier 360 SaaS Informatica Mass Ingestion Applications Informatica Cloud Application Integration Informatica Operational Insights Informatica Cloud Data Integration Informatica MDM Product 360 SaaS Informatica Mass Ingestion Streaming Informatica Cloud Hosted Agent Informatica MDM Multidomain SaaS

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 08/01/2025 09:38AM

This incident has been resolved.

MONITORING about 1 year ago - at 08/01/2025 07:04AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 08/01/2025 07:02AM

We noticed service degradation on IICS US West 1 GCP pod for all services, which resulted in runtime impact for any jobs executed between 8/1/2025 11:26 PM PDT - 8/1/2025 11:32 PM PDT.
The services are now up and running fine and job execution should be successful now.

Latest Informatica outages

Issue accessing Cloud Data Integration Taskflow on US East 6 POD - about 1 year ago

MDM Services Impacted for subset of US East 6 Services - about 1 year ago

MDM Services Impacted on Canada Central 1 Services - about 1 year ago

Advanced Data Integration cluster scaling issue in AWS pods - about 1 year ago

Slowness observed in AWS US PODs - about 1 year ago

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