Outage in Code42

Some customers may experience issues initiating restores from the console

Resolved Maintenance
August 05, 2022 - Started almost 2 years ago - Lasted about 1 month
Official incident page

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Outage Details

The issue has been identified and we are working on the solution.
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 08/06/2022 01:47AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 08/06/2022 01:47AM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 08/05/2022 10:37PM

We are rolling out updates to the various affected environments.

IDENTIFIED almost 2 years ago - at 08/05/2022 07:47PM

The issue has been identified and we are working on the solution.

Latest Code42 outages

Restores of backups are failing. - about 17 hours ago
Event Processing Delays - about 1 month ago
Event Processing Delays - about 1 month ago
Delays In Event Processing - about 2 months ago

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