Outage in Code42

Code42 and CrashPlan Agent Downloads Issue

Resolved Maintenance

September 23, 2022 - Started over 1 year ago - Lasted about 21 hours
Official incident page

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Outage Details

We are investigating an issue where Agent downloads report an error and do not allow access.

Components affected

Code42 Cloud services Code42 Support services Code42 Cloud services

Latest Updates ( sorted recent to last )

MONITORING over 1 year ago - at 09/23/2022 04:26PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 09/23/2022 12:46AM

We are investigating an issue where Agent downloads report an error and do not allow access.

Latest Code42 outages

Restores of backups are failing. - about 16 hours ago

Event Processing Delays - about 1 month ago

Unable to Download Files from Cases - about 1 month ago

Delays In Event Processing - about 2 months ago

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