Outage in Coveralls

Processing delays for repos with 5K+ source files

Resolved Minor
August 24, 2023 - Started 9 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We've seen a spike in build times for large repos (5K+ source files). Right now, only nine (9) repos seem to be affected. We have implemented a fix and are monitoring as build times return to normal for these repos. The root cause of this spike is elevated jobs (and therefore dequeue times) in queues dedicated to large repos which appears to have been triggered by two (2) repos sending an unusually high number of uploads over the past 1-3 hr period. We have increased resources to these queues to accelerate processing but may need to pause the above repos if uploads continue at the same level. If you think your repo was affected you can reach out to us at support@coveralls.io. We will reach out to the owners of the repos with elevated jobs.
Components affected
Coveralls .io Web
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/24/2023 09:22PM

This incident has been resolved.

MONITORING 9 months ago - at 08/24/2023 06:49PM

Continuing to monitor. Build times coming down for large repos. Fewer than five (5) repos now affected.

MONITORING 9 months ago - at 08/24/2023 05:42PM

Build times have come down for large repos. We are continuing to monitor as associated queues clear.

MONITORING 9 months ago - at 08/24/2023 04:56PM

We've seen a spike in build times for large repos (5K+ source files). Right now, only nine (9) repos seem to be affected. We have implemented a fix and are monitoring as build times return to normal for these repos.

The root cause of this spike is elevated jobs (and therefore dequeue times) in queues dedicated to large repos which appears to have been triggered by two (2) repos sending an unusually high number of uploads over the past 1-3 hr period. We have increased resources to these queues to accelerate processing but may need to pause the above repos if uploads continue at the same level.

If you think your repo was affected you can reach out to us at support@coveralls.io. We will reach out to the owners of the repos with elevated jobs.

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