Outage in DataCite

Issues with DOI pages on DataCite Commons

Resolved Minor
December 27, 2023 - Started 4 months ago - Lasted 6 days
Official incident page

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Outage Details

We are aware of an issue where individual DOI pages on DataCite commons are returning a 404 Error and are investigating the root cause. Individual DOI metadata and related information can still be accessed via the REST and GraphQL API endpoints.
Components affected
DataCite Commons
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/02/2024 02:40PM

All systems remain operational, overall health of services appears normal. Incident Resolved.

MONITORING 4 months ago - at 01/02/2024 10:51AM

We have identified a problem and individual DOI detail pages should be available again within commons. We however have been receiving and influx in high usage from some automated sources, so we will continue to monitor for additional effects.

INVESTIGATING 4 months ago - at 12/28/2023 11:00AM

We are continuing to investigate the underlying cause of the errors appearing on individual DOI pages on the DataCite Commons service.

Individual DOI metadata can be accessed via REST and GraphQL - for more information, please see our Support Pages: https://support.datacite.org/docs/api and https://support.datacite.org/docs/datacite-graphql-api-guide

INVESTIGATING 4 months ago - at 12/27/2023 12:25PM

We are aware of an issue where individual DOI pages on DataCite commons are returning a 404 Error and are investigating the root cause.

Individual DOI metadata and related information can still be accessed via the REST and GraphQL API endpoints.

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