Outage in dbt Cloud

dbt Cloud job runs error with "Internal error. Please retry the run, or contact support if failures persist."

Resolved Minor
May 03, 2024 - Started 16 days ago - Lasted 32 minutes
Official incident page

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Outage Details

We have identified an issue causing runs to display the error message: "Internal error. Please retry the run, or contact support if failures persist.". Note that this error message has been observed on failed and successful runs. We recommend validating the run status before rerunning. We have identified the issue and a fix is being implemented, and we will provide an update shortly. Thanks for your patience.
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 05/03/2024 05:42AM

The issue has been resolved, and all affected systems are now functioning normally. Please note that this may still impact ongoing runs that will result in the error message: "Internal error. Please retry the run, or contact support if failures persist.". Note that this error message has been observed on failed and successful runs. We recommend validating the run status before rerunning.

IDENTIFIED 16 days ago - at 05/03/2024 05:11AM

We have identified an issue causing runs to display the error message: "Internal error. Please retry the run, or contact support if failures persist.". Note that this error message has been observed on failed and successful runs. We recommend validating the run status before rerunning.
We have identified the issue and a fix is being implemented, and we will provide an update shortly. Thanks for your patience.

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