Outage in Eleos Technologies
Elevated Error Rates for Drive Axle, Document Hub, and Platform Document Delivery
Resolved Major
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Outage Details
Components affected
Eleos Technologies Document Hub and Drive Axle Eleos Technologies Mobile Apps Eleos Technologies DashboardLatest Updates ( sorted recent to last )
Error rates have returned to normal. We apologize for interruption of service.
Error rates have reduced dramatically during this time period. We're still currently investigating the cause.
We are actively investigating these issues.
During this time period, logging into App Manager is also affected along with logging into the Document Hub. Drive Axle users are experiencing difficulties logging in.
Logging into App Manager is also affected during this time.
We are currently investigating elevated error rates for Drive Axle and the Document Hub.
Scanning and retrieval of sent documents are affected for Eleos Platform customers as well. Scanned documents will not be lost during this time and will be retried.
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