Outage in G-Core Labs

Hosting | Billing System incident details

Resolved Minor
March 02, 2024 - Started 3 months ago - Lasted about 15 hours
Official incident page

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Outage Details

We are currently experiencing performance degradation that may result in slow or unusual functioning of our services. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Components affected
G-Core Labs Billing System
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 03/02/2024 05:41PM

We are happy to inform you that the incident has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

We appreciate your patience and understanding throughout this incident, and thank you for your cooperation.

MONITORING 3 months ago - at 03/02/2024 02:09PM

We are pleased to inform you that our Engineering team has implemented a fix to resolve the issue. However, we are still closely monitoring the situation to ensure stable performance.

We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

IDENTIFIED 3 months ago - at 03/02/2024 04:05AM

We'd like to let you know that our Engineering team is aware of the issue and actively working on resolving it. We apologize for any inconvenience this may have caused you. Rest assured that we are doing everything we can to fix it as soon as possible.

INVESTIGATING 3 months ago - at 03/02/2024 02:23AM

We are currently experiencing performance degradation that may result in slow or unusual functioning of our services. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.

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