Outage in Informatica

Downtime activity on CDGC/CDMP pods(AWS APJ Pod)

Resolved Minor
May 08, 2024 - Started 12 days ago - Lasted 34 minutes
Official incident page

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Outage Details

We are planning to upsize TDS DB in AWS APJ Pod at 3 PM IST (Emergency Change), this is a Downtime activity (10 minutes). Issue: DB memory usage is high hence Tenant upgrades are failing. Impact: DQ Exception Management enabled tenants will be impacted. Exception management will be used only by the tenant who enables the DQ Exception Management in IDMC.
Components affected
Informatica Cloud Data Governance and Catalog – Asia Pacific
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 05/08/2024 10:00AM

This incident has been resolved.

INVESTIGATING 12 days ago - at 05/08/2024 09:27AM

We are planning to upsize TDS DB in AWS APJ Pod at 3 PM IST (Emergency Change), this is a Downtime activity (10 minutes).

Issue: DB memory usage is high hence Tenant upgrades are failing.

Impact: DQ Exception Management enabled tenants will be impacted. Exception management will be used only by the tenant who enables the DQ Exception Management in IDMC.

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