Outage in Lattice

Issue updating relationship field values for all import types

Resolved Minor
May 08, 2024 - Started 11 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Updating relationship fields via all import types currently does not accept matching values that have different case sensitivity. Our team is in the process of investigating further to prepare a fix.
Components affected
Lattice Application
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 05/09/2024 12:38AM

We were able to assess that the impact of the case sensitivity for relationship fields is low impact and are marking this as resolved as our team has located and implementing a solution for all future imports

IDENTIFIED 11 days ago - at 05/08/2024 11:57PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 11 days ago - at 05/08/2024 09:32PM

Updating relationship fields via all import types currently does not accept matching values that have different case sensitivity. Our team is in the process of investigating further to prepare a fix.

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