Outage in Marqeta

Some Customers Experiencing Challenges Accessing MQD

Resolved Minor
March 14, 2024 - Started 2 months ago
Official incident page

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Outage Details

We are currently investigating reports that some of our customers are experiencing Multi Factor Authentication failures when attempting to access MQD. A response team is gathered and actively evaluating the cause.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/14/2024 07:52PM

This incident has been resolved.

MONITORING 2 months ago - at 03/14/2024 06:14PM

We have identified an issue in a 3rd Party providers network which is delaying SMS messaging and is the root for the MFA errors. We are in contact with the provider and monitoring for resolution

INVESTIGATING 2 months ago - at 03/14/2024 05:25PM

We are currently investigating reports that some of our customers are experiencing Multi Factor Authentication failures when attempting to access MQD. A response team is gathered and actively evaluating the cause.

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