Outage in OpsGenie

Increased delays on all flows in EU region

Resolved Minor
June 26, 2023 - Started 11 months ago - Lasted about 6 hours
Official incident page

Need to monitor OpsGenie outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including OpsGenie, and never miss an outage again.
Start Free Trial

Outage Details

Our platform is experiencing some delays for all system in EU region. Team is actively working on it to mitigate the delays. We'll keep you posted with further updates.
Components affected
OpsGenie Mobile Notification Delivery OpsGenie Heartbeat Monitoring OpsGenie Outgoing Integration Flow OpsGenie Incoming Integration Flow OpsGenie Web Application OpsGenie Signup, Login & Authorization OpsGenie Alert Flow OpsGenie Email Notification Delivery OpsGenie SMS Notification Delivery OpsGenie Voice Notification Delivery
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/26/2023 12:36PM

Our engineers have been closely monitoring the platform and are declaring this incident resolved. Thank you for your patience.

MONITORING 11 months ago - at 06/26/2023 12:33PM

Our engineering team has implemented fixes. We are monitoring all systems. Thank you for your patience.

IDENTIFIED 11 months ago - at 06/26/2023 11:49AM

Due to extreme load, we are experiencing problem in cache layer. Our team is actively addressing the problem and working on implementing a fix as quickly as possible. We appreciate your patience.

IDENTIFIED 11 months ago - at 06/26/2023 09:44AM

We detected delays in login flow. We identified the problem and working on fix.

IDENTIFIED 11 months ago - at 06/26/2023 07:42AM

We are continuing on a fix for the issue.

IDENTIFIED 11 months ago - at 06/26/2023 06:30AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 11 months ago - at 06/26/2023 06:30AM

The team has identified the cause of the problem and actively working on it to mitigate the delays.

INVESTIGATING 11 months ago - at 06/26/2023 06:25AM

Our platform is experiencing some delays for all system in EU region. Team is actively working on it to mitigate the delays.

We'll keep you posted with further updates.

Latest OpsGenie outages

US - Increased delays on alert flow - 18 days ago
Admin Portal Feature Access Issue - about 1 month ago
Investigating new product purchasing - 3 months ago
Opsgenie SAML login at eu region is not working - 3 months ago
Service Disruptions Affecting Atlassian Products - 3 months ago

Easily monitor OpsGenie and all your third-party status pages

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3170 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE