Outage in P44

Ocean track and trace Event push disruption - Under Maintenance

Resolved Minor
November 03, 2022 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Dear Valued Customer, Currently we are experiencing a disruption regarding the container tracking events being sent from our Ocean tracking visibility solutions, we can confirm that there is no data loss. This incident is currently being under investigation and prioritize internally to resume connectivity. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best regards, Eduardo Atucha Customer Support
Components affected
P44 Tracking API P44 Tracking API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/03/2022 05:48PM

Dear Valued Customer,
After reviewing the current progress we can confirm that we are now stable and outstanding ocean tracking event update messages will be processed and sent in the next few hours.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Eduardo Atucha
Customer Support

MONITORING over 1 year ago - at 11/03/2022 03:55PM

Dear Valued Customer,
The maintenance has been finalized and now we are monitoring the progress of the improvements deploy regarding the container tracking events being sent from our Ocean tracking visibility solutions, we can confirm that there is no data loss. This incident is currently being under investigation and prioritize internally to resume connectivity.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Eduardo Atucha
Customer Support

INVESTIGATING over 1 year ago - at 11/03/2022 03:24PM

Dear Valued Customer,
Currently we are experiencing a disruption regarding the container tracking events being sent from our Ocean tracking visibility solutions, we can confirm that there is no data loss. This incident is currently being under investigation and prioritize internally to resume connectivity.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Eduardo Atucha
Customer Support

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