Outage in Paystack

Issue with subaccount creation via API

Minor
May 06, 2024 - Started 13 days ago
Official incident page

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Outage Details

We are currently investigating an issue preventing subaccounts from being created via the API. Users attempting to create a subaccount will receive an error. However, subaccounts can be created via the Paystack Dashboard in the meantime. Our engineering team is looking into this and we would provide an update as we get one.
Components affected
Paystack API
Latest Updates ( sorted recent to last )
INVESTIGATING 13 days ago - at 05/06/2024 03:54PM

We are currently investigating an issue preventing subaccounts from being created via the API. Users attempting to create a subaccount will receive an error. However, subaccounts can be created via the Paystack Dashboard in the meantime.

Our engineering team is looking into this and we would provide an update as we get one.

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