Outage in Precisely

Precisely APIs - Outage

Resolved Major
August 29, 2023 - Started 9 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Dear Precisely APIs customer, We are currently experiencing technical issues with our production environment which may prevent you from using all features of the Precisely APIs system. Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you! The Precisely APIs Team
Components affected
Precisely Typeahead
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/29/2023 05:55PM

Dear Precisely APIs customer,

At this time we see full functionality in the API System.

We apologize for any inconvenience you encountered during this unscheduled downtime and thank you again for your continued business with Precisely.

This is the final notification regarding this unplanned outage.

Thank you!
The Precisely APIs Team

INVESTIGATING 9 months ago - at 08/29/2023 05:24PM

Dear Precisely APIs customer,

We are currently experiencing technical issues with our production environment which may prevent you from using all features of the Precisely APIs system.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you!
The Precisely APIs Team

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