Outage in SecureAuth Service
SMS and Telephony outage
Resolved Major
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Outage Details
Components affected
SecureAuth Service SMS Service - US2 SecureAuth Service SMS Service - US1 SecureAuth Service SMS ServiceLatest Updates ( sorted recent to last )
We have switched back to our primary provider and all services are operational
We are continuing to monitor for any further issues.
We are continuing to monitor for any further issues.
Switching to the secondary provider for SMS appears to have resolved the issue for now. We will continue to monitor.
The issue has been identified as a fault out the telephony provider side so we are switching to a backup provider.
Our Telephony provider is having an issue with SMS and Telephony.
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