Outage in Servers Australia

Veeam Backups inside VDC

Resolved Minor
December 14, 2023 - Started 5 months ago - Lasted about 21 hours
Official incident page

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Outage Details

Our engineering team have received an alert this afternoon regarding the Veeam backup instance that covers the shared VDC platform had reached 90% of its capacity. To rectify this issue the team has allocated additional disk resources to the VDC Veeam backup instance. Upon adding the additional resources the system needs to complete a filesystem check. This is approximated to take between 12-14 hours at this stage. In the meantime, any backups from now will continue to run. Any backups prior to 4pm today will not be available until the filesystem check is complete.
Components affected
Servers Australia Cloud Servers
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/15/2023 03:19AM

The filesystem check is now complete and all backups are available to run and be restored.

IDENTIFIED 5 months ago - at 12/14/2023 11:37AM

Engineers are monitoring the file system check and it is still ongoing.

IDENTIFIED 5 months ago - at 12/14/2023 06:24AM

Our engineering team have received an alert this afternoon regarding the Veeam backup instance that covers the shared VDC platform had reached 90% of its capacity.
To rectify this issue the team has allocated additional disk resources to the VDC Veeam backup instance.

Upon adding the additional resources the system needs to complete a filesystem check.
This is approximated to take between 12-14 hours at this stage.

In the meantime, any backups from now will continue to run.
Any backups prior to 4pm today will not be available until the filesystem check is complete.

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