Outage in Vena Solutions

US2- Data models, ETL jobs, historical information issue, etc

Resolved Major
March 14, 2024 - Started 2 months ago
Official incident page

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Outage Details

We are currently tracking an issue impacting the US2 hub, the impact is widespread to ETL jobs erroring out, data unavailable on templates, historic information unavailable on ETL history tab, data models unavailable, etc. We will keep you updated on our progress.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/14/2024 08:42PM

This incident has been resolved.

MONITORING 2 months ago - at 03/14/2024 06:24PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 03/14/2024 05:28PM

We are currently tracking an issue impacting the US2 hub, the impact is widespread to ETL jobs erroring out, data unavailable on templates, historic information unavailable on ETL history tab, data models unavailable, etc. We will keep you updated on our progress.

Latest Vena Solutions outages

US2 - Vena365 template refresh errors - about 1 month ago
Degraded Performance - Slow Template Refresh - All hubs - 4 months ago
ETL Service Impacted in All Hubs - 6 months ago
ETL Service Impact in multiple hubs - 6 months ago
Some users unable to save data in templates. - 7 months ago

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