Outage in Visma

Document Storage - degraded performance

Resolved Minor
November 13, 2023 - Started 6 months ago - Lasted about 23 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/14/2023 12:03PM

The issue is now resolved and the service is up and running as normal.

MONITORING 6 months ago - at 11/14/2023 08:39AM

The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.

MONITORING 6 months ago - at 11/14/2023 06:09AM

The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.

MONITORING 6 months ago - at 11/14/2023 05:36AM

The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.

MONITORING 6 months ago - at 11/14/2023 04:28AM

The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.

IDENTIFIED 6 months ago - at 11/13/2023 09:09PM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 months ago - at 11/13/2023 05:27PM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 months ago - at 11/13/2023 03:03PM

We know what the problem is and we are in contact with the Cloud Provider to find a solution to this.

IDENTIFIED 6 months ago - at 11/13/2023 02:17PM

We know what to problem is and are in contact with the Cloud Provider to find a solution to this.

IDENTIFIED 6 months ago - at 11/13/2023 01:31PM

We have identified the cause of the incident and are currently working on finding a solution for this.

INVESTIGATING 6 months ago - at 11/13/2023 01:15PM

We have identified the cause of the incident and are currently working on finding a solution for this.

INVESTIGATING 6 months ago - at 11/13/2023 12:50PM

We have identified the cause of the incident and are currently working on finding a solution for this.

INVESTIGATING 6 months ago - at 11/13/2023 12:49PM

There is a problem with one of our Azure resources. We are looking into it.

INVESTIGATING 6 months ago - at 11/13/2023 12:49PM

We are currently investigating this issue.

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