Outage in WiscNet

INC0374713 - Multiple sites down - Possible fiber cut

Resolved Major
May 07, 2024 - Started 13 days ago - Lasted 1 day
Official incident page

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Outage Details

The NOC is currently tracking an outage affecting the following school districts: Elcho / Lac Du Flambeau / Phelps / Three Lakes / White Lake / Rib Lake / Northland Pines / Edgar The investigation is in it's initial phase and we are working with our partner provider in order to isolate the cause of the outage. Updates will be provided as new information becomes available. Thank you, WiscNet NOC 608-442-6761, To reach the NOC, option 1
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 05/08/2024 11:00AM

Greetings,

The NOC is seeing all connections restored and no alarms in the system. If you are having any issues please let us know and we will follow up on them. We will be resolving this ticket.

Respectfully,
WiscNet NOC

MONITORING 13 days ago - at 05/07/2024 10:32AM

Greetings,

The NOC is seeing all connections restored and no alarms in the system. If you are having any issues please let us know and we will follow up on them. We will be resolving this ticket.

Respectfully,
WiscNet NOC

INVESTIGATING 13 days ago - at 05/07/2024 07:01AM

Greetings,

The NOC has been made aware of an active outage taking place which is affecting the following Member sites:

- Lac du Flambeau #1 School District
- Northland Pines School District
- Three Lakes School District
- Phelps School District
- Rib Lake School District
- Edgar School District
- Elcho School District

At this time, the NOC is working directly with our local provider to restore your services as quickly as possible with Investigation still underway. Once further details are provided, the NOC will ensure to forward those over for your review. Please continue to stand-by as we Investigate cause of outage.

Respectfully,
WiscNet NOC

INVESTIGATING 13 days ago - at 05/07/2024 04:25AM

The NOC is currently tracking an outage affecting the following school districts:

Elcho / Lac Du Flambeau / Phelps / Three Lakes / White Lake / Rib Lake / Northland Pines / Edgar

The investigation is in it's initial phase and we are working with our partner provider in order to isolate the cause of the outage. Updates will be provided as new information becomes available.

Thank you,
WiscNet NOC
608-442-6761, To reach the NOC, option 1

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