Outage in Airbnb API

Issue Affecting Image URL on Message API and Message-related Webhooks

Resolved Minor
December 09, 2024 - Started 12 days ago - Lasted 1 day
Official incident page

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Outage Details

Our team is currently addressing an issue affecting the Messaging API and message-related webhooks, where image URLs sometimes fail to work properly. This intermittent issue results in some images not loading and displaying an error message instead (404 not found error). We apologize for any inconvenience this may cause and will provide further updates as soon as they're available.
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 12/11/2024 01:24AM

This incident has been resolved. If you are still experiencing this issue, please contact us via the Support Portal.

MONITORING 12 days ago - at 12/10/2024 03:21AM

A fix has been implemented for the issue; image URLs in Messaging API and webhooks should work as expected now.

IDENTIFIED 12 days ago - at 12/09/2024 10:45PM

Our team is currently addressing an issue affecting the Messaging API and message-related webhooks, where image URLs sometimes fail to work properly. This intermittent issue results in some images not loading and displaying an error message instead (404 not found error). We apologize for any inconvenience this may cause and will provide further updates as soon as they're available.

Latest Airbnb API outages

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