Outage in AlsoEnergy
CatM fleet reporting delay
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
The underlying condition was found and resolved on a separate incident. Fleet reporting fully restored. This incident is resolved.
Readings are delayed for <10% of sites. We are monitoring progress towards fleet recovery for return to normal operations.
The issue was isolated to a nonresponsive service on the main server in a cluster for which a restart restored that primary service. We are continuing to investigate/inspect cluster service applications to restore nominal operations.
We are currently investigating an issue with ingest/reporting delays for CatM meters
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