Outage in Autodesk

Fusion Team / BIM 360 Team | Fusion Mobile

Resolved Minor
August 15, 2024 - Started over 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

We are investigating reports where customers are unable to use the file viewer in Fusion Team, BIM 360 Team and Fusion Mobile. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk Fusion 360 Mobile Autodesk Fusion Team / BIM 360 Team Autodesk A360

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/15/2024 11:06PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED over 1 year ago - at 08/15/2024 10:26PM

We are continuing to work on resolving this issue where customers are unable to use the file viewer in Fusion Team, BIM 360 Team and Fusion Mobile as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED over 1 year ago - at 08/15/2024 09:26PM

We have identified the cause of the issue where customers are unable to use the file viewer in Fusion Team, BIM 360 Team and Fusion Mobile. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED over 1 year ago - at 08/15/2024 08:25PM

We are investigating reports where customers are unable to use the file viewer in Fusion Team, BIM 360 Team and Fusion Mobile. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED over 1 year ago - at 08/15/2024 07:24PM

We are investigating reports where customers are unable to use the file viewer in Fusion Team, BIM 360 Team and Fusion Mobile. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING over 1 year ago - at 08/15/2024 06:24PM

We are continuing to investigate and issue where customers are unable to use the file viewer in Fusion Team, BIM 360 Team and Fusion Mobile We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING over 1 year ago - at 08/15/2024 05:25PM

We are investigating reports where customers are unable to use the file viewer in Fusion Team, BIM 360 Team and Fusion Mobile. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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