Outage in Bandwidth

Outbound 10DLC SMS - 5620 DLR Code

Resolved Minor
July 26, 2024 - Started 4 months ago - Lasted 3 days
Official incident page

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Outage Details

We are currently investigating an incident causing an increase in 5620 DLR Codes for Outbound 10DLC SMS.
Components affected
Bandwidth SMS Messaging (SMPP)
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/29/2024 05:28PM

This incident has been resolved.

MONITORING 4 months ago - at 07/29/2024 01:37PM

Bandwidth teams are observing expected messaging behavior related to 5620 DLR codes.

IDENTIFIED 4 months ago - at 07/27/2024 01:44AM

Bandwidth teams are continuing to work with the provider to restore expected messaging behaviors. We will publish an update on Monday, July 29 or when we have an update.

IDENTIFIED 4 months ago - at 07/26/2024 09:14PM

We have identified the cause of this incident, and we are working towards resolution. 5620 errors have stopped at this time.

INVESTIGATING 4 months ago - at 07/26/2024 07:58PM

We are currently investigating an incident causing an increase in 5620 DLR Codes for Outbound 10DLC SMS.

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