Outage in Barracuda Networks

Email Gateway Defense (EGD) Germany Region: Users are unable to log in via Azure AD

Resolved Minor
May 10, 2024 - Started about 1 month ago - Lasted 6 days
Official incident page

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Outage Details

This is an update related to our Azure AD incident from Friday, May 10 impacting customers in the Germany Region: The service is functioning, however, a subset of Email Gateway Defense customers in the Germany region may need to re-authorize the connection between EGD and Microsoft Entra ID (formerly Azure Active Directory). Instructions can be found here: https://campus.barracuda.com/product/emailgatewaydefense/doc/96022972/how-to-configure-user-authentication-with-microsoft-entra-id
Components affected
Barracuda Networks User Interface
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/16/2024 03:28PM

This incident has been resolved.

MONITORING about 1 month ago - at 05/10/2024 08:20PM

This is an update related to our Azure AD incident from Friday, May 10 impacting customers in the Germany Region:

The service is functioning, however, a subset of Email Gateway Defense customers in the Germany region may need to re-authorize the connection between EGD and Microsoft Entra ID (formerly Azure Active Directory). Instructions can be found here: https://campus.barracuda.com/product/emailgatewaydefense/doc/96022972/how-to-configure-user-authentication-with-microsoft-entra-id

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