Outage in MessageBird

Inbound calls with call distribution are not being routed to agents

Resolved Minor
December 13, 2024 - Started 9 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Our engineering team is addressing an issue where inbound calls using the ring-to-step distribution method are not being routed to agents
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 12/13/2024 01:01PM

This incident has been resolved.

INVESTIGATING 9 days ago - at 12/13/2024 12:14PM

Our engineering team is addressing an issue where inbound calls using the ring-to-step distribution method are not being routed to agents

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