Outage in MongoDB Cloud

MongoDB Cloud: Occasional page load errors

Resolved Minor
May 23, 2024 - Started 24 days ago - Lasted 13 minutes
Official incident page

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Outage Details

We have identified an issue where certain web UI pages in MongoDB Atlas and Cloud Manager will result in "An Error Occurred" messages. Backup health as well as cluster health is unaffected. The API will have similar results and thus is not a valid workaround. We ask that users retry periodically until this is resolved.
Components affected
MongoDB Cloud
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 05/23/2024 09:39PM

This incident has been resolved.

MONITORING 24 days ago - at 05/23/2024 09:35PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 24 days ago - at 05/23/2024 09:26PM

We have identified an issue where certain web UI pages in MongoDB Atlas and Cloud Manager will result in "An Error Occurred" messages. Backup health as well as cluster health is unaffected. The API will have similar results and thus is not a valid workaround. We ask that users retry periodically until this is resolved.

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