Outage in Riege Software

Derzeit besteht ein Problem mit dem Dokumentenbezug / Currently, there is an issue with document retrieval.

Resolved Minor
December 04, 2024 - Started 18 days ago - Lasted 8 days
Official incident page

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Outage Details

Derzeit bestehen Probleme beim VBD Bezug via B2B. Bitte die Dokumente via e-Portal Chartera beziehen. Currently, there are issues with VBD retrieval via B2B. Please retrieve the documents through the e-Portal Chartera.
Components affected
Riege Software 🇨🇭 Switzerland
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 12/12/2024 09:08AM

This incident has been resolved.

MONITORING 17 days ago - at 12/05/2024 10:12AM

Kurzes Update: Das Problem scheint weiterhin nicht gelöst zu sein.

Die Versandbegleitdokumente können derzeit nicht über den B2B Hub bezogen werden. Bitte nutzen Sie den manuellen Bezug über das Login ePortal auf Chartera Output, um die Dokumente zu erhalten. Es darf das Notfallverfahren angewendet werden.


Brief Update: The problem still appears to be unresolved.

The accompanying shipping documents cannot currently be retrieved via the B2B Hub. Please use the manual retrieval through the ePortal login on Chartera Output to obtain the documents. The emergency procedure may be applied if necessary.

IDENTIFIED 18 days ago - at 12/04/2024 02:09PM

Die Versandbegleitdokumente können derzeit nicht über den B2B Hub bezogen werden. Bitte nutzen Sie den manuellen Bezug über das Login ePortal auf Chartera Output, um die Dokumente zu erhalten. Es darf das Notfallverfahren angewendet werden.

The accompanying shipping documents cannot currently be retrieved via the B2B Hub. Please use the manual retrieval through the ePortal login on Chartera Output to obtain the documents. The emergency procedure may be applied if necessary.

INVESTIGATING 18 days ago - at 12/04/2024 09:51AM

Derzeit bestehen Probleme beim VBD Bezug via B2B. Bitte die Dokumente via e-Portal Chartera beziehen.

Currently, there are issues with VBD retrieval via B2B. Please retrieve the documents through the e-Portal Chartera.

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