Outage in SEOmonitor

Issues with adding new keywords, and with export downloads

Resolved Major
December 13, 2024 - Started 8 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue with data processing on new keywords and new campaigns. They appear to be processing, but we're unable to save and display the data.
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 12/13/2024 04:04PM

We have identified and fixed a faulty code update, that has been causing these issues over the past 3 hours.
All new keywords have been processed, no data has been lost, and the exports can all be downloaded again.

INVESTIGATING 8 days ago - at 12/13/2024 03:11PM

We are currently investigating an issue with data processing on new keywords and new campaigns.
They appear to be processing, but we're unable to save and display the data.

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