Outage in Sisense

Planned system maintenance for the Sisense for CDT platform

Resolved Minor
July 28, 2024 - Started 5 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are conducting planned system maintenance affecting all CDT customers while we perform necessary infrastructure updates. The maintenance is needed to rotate AWS RDS certifications that are set to expire ahead of the expiration date. There is no action for you regarding this activity. During this window, all CDT systems will be unavailable - this includes the CDT product, and any assets like charts or dashboards embedded externally. We apologize for any inconvenience this may cause and appreciate your understanding as we continue to improve our services.
Components affected
Sisense for Cloud Data Teams
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/28/2024 01:23PM

The maintenance was completed. The Sisense for CDT platform operates as expected. The engineering team continues to monitor the overall platform's health.

For any issues feel free to contact supportdt@sisense.com

INVESTIGATING 5 months ago - at 07/28/2024 12:27PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 07/28/2024 12:27PM

We are conducting planned system maintenance affecting all CDT customers while we perform necessary infrastructure updates.

The maintenance is needed to rotate AWS RDS certifications that are set to expire ahead of the expiration date. There is no action for you regarding this activity.

During this window, all CDT systems will be unavailable - this includes the CDT product, and any assets like charts or dashboards embedded externally. We apologize for any inconvenience this may cause and appreciate your understanding as we continue to improve our services.

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