We have been able to replicate the issue internally and are continuing to work on the permanent fix. Having a replication factor of 1 may contribute to the issue. The automatic maintenance updates have been disabled as the initial mitigation. We still recommend customers NOT to perform any plan changes, region changes, or manual maintenance until the incident is over, as that might cause the issue to affect the cluster.
We have isolated the issue to affect Cassandra clusters with a replication factor of 1 during plan/region/maintenance updates. Clusters with higher replication factors are not affected. We are continuing to investigate a fix for any clusters still affected.
We have been able to replicate the issue internally and are continuing to work on the permanent fix. The automatic maintenance updates have been disabled as the initial mitigation. We also recommend customers NOT to perform any plan changes, region changes, or manual maintenance until the incident is over, as that might cause the issue to affect the cluster
We have identified an issue that prevents our Cassandra services from receiving data after a maintenance update or version upgrade. As a mitigation, we have disabled automatic updates on all Cassandra services while we are investigating this issue. We also encourage customers to not take manual actions such as a plan change or region change in their Cassandra services, as this may also cause the issue to affect the cluster.
Don't waste time looking in the wrong place. Instant notifications in email, Slack, and Discord when we detect outages. Filter by the components that impact your business. Everything from one place.
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All of your service statuses in one place
Check the status of all your services in one place. No more going to each of the status pages and managing them individually.
Notifications of incidents in real time
We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.
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Get instant notifications in your email, Slack, or Discord when we detect a service outage.
Keep track of scheduled maintenance
Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
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Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.
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Using Zapier or Webhooks, you can easily integrate notifications into your processes.
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Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
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Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.
You already monitor your internal systems. What about the external services? Monitor the services your business depends on. Don't waste time looking elsewhere when external outages are the cause of issues.
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