Check if Aircall is down, official outages, user-reported issues, and outages map.
Aircall is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 329 incidents since started monitoring Aircall status in September 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Aircall outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
10:28 PM CEST
|
Minor
We are currently investigating an issue where the AI Voice Agent is not connecting to calls.
|
about 1 hour |
|
Oct 20, 2025
09:07 AM CEST
|
Major
We are currently investigating an issue with call and messaging connection.
|
about 24 hours |
|
Oct 19, 2025
03:44 AM CEST
|
Minor
We are observing another spike in the performance of our real-time services.
We have engaged wit...
|
about 5 hours |
|
Oct 19, 2025
02:26 AM CEST
|
Minor
We are currently investigating reports of instability in some services.
We will provide further ...
|
about 1 hour |
|
Sep 29, 2025
11:19 AM CEST
|
Minor
We are investigating an issue where the contacts component is throwing a "Something went wrong" e...
|
27 minutes |
|
Sep 24, 2025
12:17 PM CEST
|
Minor
We are currently investigating an issue where the Aircall app is displaying a banner that some se...
|
about 4 hours |
|
Sep 18, 2025
06:12 PM CEST
|
Minor
We are currently investigating an issue where some Aircall users may become stuck in an active ca...
|
28 minutes |
|
Sep 03, 2025
08:00 PM CEST
|
Minor
We are currently investigating issues with Login on Aircall App (Legacy) for customers with SSO e...
|
about 1 hour |
|
Sep 02, 2025
04:08 PM CEST
|
Major
We are currently investigating reports of Analytics not displaying data. We will be providing fee...
|
about 4 hours |
|
Aug 18, 2025
03:35 PM CEST
|
Minor
We are investigating an issue causing the Analytics section of the Aircall Dashboard to load slow...
|
about 7 hours |
See what users are saying about Aircall issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
I can't make calls. It does go through and it still records as if I spend seconds waiting for them to pick up..
All AWS Services are down.
Steve - Aircall not working at our location.
cannot make or receive calls.
BM - Aircall calls come through and then immediately disconnect..
D.S - We cannot receive or make any calls..
My air call is not working 0121 411 0727.
Mohammed - Can’t use it at all logged in and when try to ring just does not work not receiving any calls either.
The Call function is not usable.
Jacob - Can't call out from the system.
Dropping prior to call - seems to be the same across the board..
anna - no connection at all. neither inbound nor outbound.
Aircall loads, but when dialing, the line just cuts off..
Henrik - No call connection, no receiving calls.
Marle - Aircall is not working, we don't receive any calls.
Gemma - No calls connecting status incorrect.
Lena - Inbound and outbound calls not possible..
Lucy - Aircaller doesnt ring and is silent.
Can't call or recieve calls from outside.
Calls not connecting at all.
Will - Whenever some of our users are clicking the "phone" option to pull up Aircall in Salesforce, it says there is no connection even though our CTI is set up and our wifi is working.
Adam - I cannot log in to the dashboard - It keeps coming back saying that I'm not connected to the network where I can connect just fine to other services. Tried clearing all website cache and still not able to log in..
Rhiel - Live monitoring, Call History takes time to load.
Ger - Unable to tag make or hold calls.
Melandi - Network issues on calls but internet connection is stable .
Macky - historical data of users are not shown .
Maya - Can't contact anyone. It will say "this number is unreachable".
nikki - connection issue - trying to reconnect .
April - People can't hear me when they call. They say I'm "Breaking up". .
Jeff - when dialing there is no keypad to enter extensions or select options.
IsDown aggregates scheduled maintenances for Aircall. Currently, there are 1 more maintenances scheduled.
Scheduled for October 25, 2025 at 08:45 AM CEST · until 09:45 AM CEST
Aircall has a scheduled maintenance window on Saturday, October 25th 2025 starting at 06:45 UTC. During this time, our team will be performing maintenance as part of our ongoing commitment to improving the reliability and performance of our plat...
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Aircall. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Cloud-based phone system designed for handling inbound and outbound calls, featuring an admin dashboard, integrations, public API, and app support for enhanced functionality.
Monitoring Aircall since September 2020
Tracking 9 Aircall services and regions
45 incidents in 2025
IsDown is a status page aggregator that monitors if Aircall and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Aircall, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Aircall (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Aircall's 9 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Aircall and other services.
IsDown checks Aircall official status page for major/minor outages or downtimes. A major outage is when Aircall experiences a critical issue that severely affects one or more services/regions. A minor incident is when Aircall experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Aircall outage, we send you an alert and update your dashboard and status page.
Aircall and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Aircall status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Aircall publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Aircall and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Aircall but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Aircall and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Aircall and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Aircall down?'
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While Downdetector relies on user-submitted reports to detect Aircall outages, IsDown monitors Aircall's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Aircall status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Aircall in a single dashboard. | ||
| Instant Aircall outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Aircall official status and user-reported issues. | ||
| Maintenance feed for Aircall | ||
| Granular alerts filtering by Aircall components and regions. |
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Aircall isn't down. You can check Aircall status and incident details on the top of the page. IsDown continuously monitors Aircall official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Aircall is currently operational. You can check Aircall status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Aircall being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Aircall official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Aircall last outage was on October 20, 2025 with the title "AI Voice Agent Not Connecting to Calls"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Aircall and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Aircall is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Aircall's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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