We continuously monitor the official Aircall status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Aircall outages and possible affected you.
Minor Resolved · 11 days ago · lasted about 6 hours
We are observing some delays sending and receiving SMSs. Customers could also face issues while reading the received messages. We are actively investigating this.
Minor Resolved · 19 days ago · lasted 41 minutes
Error while modifying profile attributes
We are currently having an issue while updating profile attributes of agents. We have identified the root cause and working on a fix.
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Minor Resolved · 24 days ago · lasted about 20 hours
Degraded outbound calls in EMEA
An internal component performance was degraded and causing issues on outbound calls. Issue has been identified and remedied. Now we are monitoring.
Minor Resolved · about 1 month ago · lasted about 3 hours
Admin dashboard: analytics, data not being updated
We are currently facing an issue with our data update which may impact the analytics part on the admin dashboard. The issue started today, Monday January 2nd at 1PM UTC. We are currently investigating the issue.
Minor Resolved · about 2 months ago · lasted 13 minutes
Degraded outbound calls in EMEA
An internal component performance was degraded and causing issues on outbound calls. Issue has been identified and remedied. Now we are monitoring.
Minor Resolved · 2 months ago · lasted 1 day
Issue on inbound calls in UK
One of our carriers is experiencing inbound call drops issue in UK. Our team is working closely with this provider to fix the situation. We will be updating this status page to keep you informed of the resolution progress.
Minor Resolved · 3 months ago · lasted 6 days
Issue on outbound calls in Norway
One of our carriers is experiencing issues with routing outbound calls in Norway. Our team is working closely with this provider to fix the situation. We will be updating this status page to keep you informed of the resolution progress.
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