Aircall

Aircall Status

Official source
Everything seems OK
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Stats

2 incidents in the last 7 days

4 incidents in the last 30 days

Automatic Checks

Last check: less than a minute ago

Last known issue: about 19 hours ago

Latest Incidents

Last 30 days

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Resolved Zendesk integration: voicemail / recording not logged in ticket

For Zendesk, voicemail / recording are missing in logging. We are currently investigating the issue.

about 19 hours ago Official incident report

Resolved Issue on inbound calls in Switzerland

Our local partner in Switzerland is investigating a partial network outage that is causing Inbound reachability issues on some numbers. Our team is working closely with this provider to fix the situation. We will be updating this status page to keep you informed of the resolution progress.

Resolved Webhooks not triggered for some events

We are noticing that webhooks are not triggered for the event: - call.ringing_on_agent We are working on a fix.

Resolved Delays on tickets and activities logs

We're noticing a delay when logging tickets and activities in CRM/Helpdesk tools. No data will be lost, however, this means that some of your call activity may take longer than usual to register in your integrated tool. Affected integrations: - Salesforce - Zendesk - Front - Intercom - Pipedrive

Resolved Inbound calls not working

There is an issue in the Inbound calls. All calls are being affected right now. We are investigating the issue.

about 1 month ago Official incident report

Resolved Delays on tickets and activities logs

We're noticing a delay when logging tickets and activities in CRM/Helpdesk tools. No data will be lost, however, this means that some of your call activity may take longer than usual to register in your integrated tool. Affected integrations: - Salesforce - Zendesk - Front - Intercom - Pipedrive

about 1 month ago Official incident report

Resolved Issue on inbound calls

We have identified an issue affecting preventing users to receive incoming calls.

Resolved Aircall CTI in Salesforce is unavailable.

We are currently investigating an issue causing the Aircall CTI in Salesforce to not display properly.

Resolved Delays on tickets and activities logs in HubSpot

We're noticing a delay when logging tickets and engagements in HubSpot. Insight cards might not be displayed. No data will be lost, however, this means that some of your call activity may take longer than usual to register in your integrated tool.

Resolved Issue on our infrastructure

We have identified an issue affecting our infrastructure and are currently working on solving it the earliest.

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