Outage in AWS

IAM Propagation delays

Resolved Minor
December 18, 2023 - Started 5 months ago - Lasted about 1 hour

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Outage Details

We are investigating increased propagation delays for AWS Identity and Access Management (IAM). Newly created or recently updated IAM users, credentials, roles, policies are impacted. Authentication and authorization of existing users, credentials, roles, policies are not impacted.
Components affected
Latest Updates ( sorted recent to last )
UPDATE 5 months ago - at 12/18/2023 03:52AM

Beginning at 5:27 PST, IAM role and policy changes stopped propagating to some regions, as mentioned in an earlier update. By 7:18 PM PST, we had identified the root cause, which allowed earlier submitted changes to begin propagating. As a backlog of changes had developed during that time, it took until 7:40 PM PST for that backlog to be fully processed. As of now, all IAM role and policy changes are propagating normally. Some dependent services are still processing their backlogs, as they fully recover they will report GREEN status on this event. No IAM changes were lost during this process, only delayed, so there is no need to re-submit any changes that may have been submitted during this time. They have all been fully propagated.

UPDATE 5 months ago - at 12/18/2023 03:18AM

IAM role and policy changes submitted after 5:27 PM PST are not propagating to the following regions: US-EAST-1, US-EAST-2, US-WEST-1, US-WEST-2, AP-NORTHEAST-1, AP-NORTHEAST-2, AP-NORTHEAST-3, AP-SOUTH-1, AP-SOUTHEAST-1, AP-SOUTHEAST-2, CA-CENTRAL-1, EU-NORTH-1, EU-WEST-1, EU-WEST-2, EU-WEST-3, and SA-EAST-1. We have identified the cause of the issue, and are actively working towards mitigation. This issue is affecting creation of and changes to IAM roles, users, and policies. This is also affecting workflows that make changes to IAM, such as creating a new EKS cluster. Operations that authenticate or authorize against existing IAM configurations are not affected, such as retrieving an S3 object or invoking a Lambda function. We will provide another update within 30 minutes.

UPDATE 5 months ago - at 12/18/2023 02:57AM

We are investigating increased propagation delays for AWS Identity and Access Management (IAM). Newly created or recently updated IAM users, credentials, roles, policies are impacted. Authentication and authorization of existing users, credentials, roles, policies are not impacted.

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