Outage in Bandwidth

JFK Incident, Direct Connection

Resolved Major
June 25, 2023 - Started 10 months ago - Lasted about 13 hours
Official incident page

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Outage Details

Bandwidth teams have identified an incident possibly impacted customers who are directly connected to our JFK data center. All teams are actively working to bring about a resolution.
Components affected
Bandwidth Outbound Direct Link Services (DLS) Bandwidth Network Expansion Service (NES) Bandwidth Inbound Direct Link Services (DLS)
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/25/2023 11:47PM

This incident has been resolved.

MONITORING 10 months ago - at 06/25/2023 11:01PM

We’ve implemented mitigation and we’re currently monitoring for stability.

IDENTIFIED 10 months ago - at 06/25/2023 10:31PM

Bandwidth continues work to resolve this incident impacting direct connections in our JFK data center.

IDENTIFIED 10 months ago - at 06/25/2023 09:15PM

Bandwidth continues work to resolve this incident impacting direct connections in our JFK data center.

IDENTIFIED 10 months ago - at 06/25/2023 07:58PM

Bandwidth continues work to resolve this incident impacting direct connections in our JFK data center.

IDENTIFIED 10 months ago - at 06/25/2023 06:28PM

Bandwidth continues work to resolve this incident impacting direct connections in our JFK data center.

IDENTIFIED 10 months ago - at 06/25/2023 04:48PM

Bandwidth continues work to resolve this incident impacting direct connections in our JFK data center.

IDENTIFIED 10 months ago - at 06/25/2023 02:16PM

Bandwidth continues work to resolve this incident impacting direct connections in our JFK data center.

IDENTIFIED 10 months ago - at 06/25/2023 11:52AM

Bandwidth Teams continue working to a resolution. Customers who have a direct connection to this data center may need to utilize failover options.

IDENTIFIED 10 months ago - at 06/25/2023 11:10AM

Bandwidth teams have identified an incident possibly impacted customers who are directly connected to our JFK data center. All teams are actively working to bring about a resolution.

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